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PERSONAL INFORMATION ***
ABDUR RASHID RASKIN ABDUR RASHID RASKIN
Mailing Address: Bangladesh
Personal Email: mail@abdurrashid.de
Personal Website: www.abdurrashid.de
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WORK EXPERIENCES
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1 Jan. 2022 - Present IT Support
Freelancing (On the banner of Xeeiltic IT Solutions)
Bogura District Area, Bogura 5800 (Bangladesh)
www.xeeiltic.com
  • Provide first-line support to end-users through various channels such as phone, email, chat, or in-person to resolve technical issues and inquiries promptly and effectively
  • Investigate and troubleshoot problems to resolve hardware, software, and network issues for users, identifying root causes and implementing solutions
  • Assist end-users on the use of applications and systems with software and hardware installations, updates, configurations, and maintenance of network infrastructure
  • Create and maintain documentation such as user guides, and knowledge base articles
  • Ensure timely and effective communication and a good relationship with end-users
Field of business or sector: Information Technology Company
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EDUCATIONS & TRAININGS
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1 Jan. 2021 - Present Bachelor of Science (B.Sc.) in Computer Science and Engineering (B.S.C.S.E.) 2024
Major Subject(s)/Field(s) of Study: Computer Science and Engineering
Department of Computer Science and Engineering
Pundra University of Science and Technology
Rangpur Road, Baghopara, Gokul, Bogura 5800 (Bangladesh)
www.pundrauniversity.ac.bd
Result: Yet to be published (Currently in the final year of this academic study)
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1 Jun. 2018 - 30 Jun. 2020 Higher Secondary Certificate Examination (H.S.C.) 2020
Major Subject(s)/Field(s) of Study: Science
Bogura Government College
Bogura - Sherpur Road, Sathmatha, Bogura Sadar, Bogura 5800 (Bangladesh)
www.bgcbogura.edu.bd
Result: 5.00, out of 5.00 (GPA)
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1 Jan. 2016 - 30 May 2018 Secondary School Certificate Examination (S.S.C.) 2018
Major Subject(s)/Field(s) of Study: Science
Gabtali Pilot High School
Gabtali - Sariakandi Road, Gabtali Upazila Sadar, Bogura 5820 (Bangladesh)
www.gabphs.edu.bd
Result: 4.89, out of 5.00 (GPA)
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19 Dec. 2023 One day workshop on “Emerging Communication Technologies and Teaching-Learning”
Pundra University of Science and Technology
Rangpur Road, Baghopara, Gokul, Bogura 5800 (Bangladesh)
www.pundrauniversity.ac.bd
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ACADEMIC ACHIEVEMENTS
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31 Dec. 2012 Bangladesh Government Scholarships of Primary School Level 2012
Level of Study: Standard Class Five
Ideal Kindergarten School in conjunction with Directorate of Primary Education, Ministry of Primary and Mass Education, Government of the People's Republic of Bangladesh
www.dpe.gov.bd
Result: General Grade (Evaluation methods: Talentpool Grade, General Grade)
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31 Dec. 2010 Kindergarten Association, Bogura Scholarships 2010
Level of Study: Standard Class Three
Ideal Kindergarten School in conjunction with Kindergarten Association, Bogura
Adarsha School, Badurtola, Bogura Sadar, Bogura 5800 (Bangladesh)
www.idealkindergarten.edu.bd
Result: General Grade (Evaluation methods: Talentpool Grade, General Grade)
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PERSONAL SKILLS
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Mother Tongue Bengali
Foreign Languages UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B2 B2 B2 B2 B2
German A1 A1 A1 A1 A1
Arabic - A1 - - -
Hindi B1 - B1 B1 -
Urdu B1 - B1 B1 -
of the levels: A1 and A2 - Basic user; B1 and B2 - Independent user; C1 and C2 - Proficient user (A1 < C2)
* All the languages proficiency are being measured according to the standards of Common European Framework of Reference (CEFR) self-assessment grids of the Common European Framework of Reference for Language skills.
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Communication Skills
  • Able to talk with confidence and friendliness
  • A notable negotiation skill
  • An Active listener with a good verbal and non-verbal communication skills
  • Excellent contact skills with people gained through my experiences as a Freelancer in IT Support as well as a Bangladesh Red Crescent Society– Bogura Unit member
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Organisational / Managerial Skills Managemental Skills:
  • Project, event, and team management as well as leadership skills gained through various social service projects of Bangladesh Red Crescent Society – Bogura Unit as a general member.
Organisational works:
As a General Member (2016 – Present) of Bangladesh Red Crescent Society – Bogura Unit,
  • Till now, involved in organizing & attending regularly in volunteer service activities such as cultural events, community services, raising funds, etc. and workshops in Bogura District arranged by Bangladesh Red Crescent Society – Bogura Unit for volunteering the needy people as well as also improving personal skills through gaining knowledge on event and team management, leadership skills, fund raising programs etc.
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Job-Related Skills
  • Good project and organizational management skills
  • Possess excellent verbal and nonverbal communication with good analytical and creative problem-solving skills
  • Able to take on responsibilities and challenges with commitment and honesty
  • A quick learner as well as able to work under pressure & in a team-driven environment
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Digital Skills SELF-ASSESSMENT
Information Processing Communication Content Creation Data Safety Problem-Solving
Proficient user Proficient user Proficient user Proficient user Proficient user
* Here, it is mentioned above all the digital skills proficiency level are being measured according to the standards of the Digital Skills - Self-Assessment Grid (Beginner user < Intermediate user < Proficient user)
  • Proficient level efficiency of using internet
  • Basic knowledge of web programming (HTML5, CSS3, JavaScript, Vue.js, React.js)
  • Database design and implementation (Database skills: Microsoft SQL Server, MySQL)
  • SQL Server Management
  • Integrated Development Environment (IDE & editors: Microsoft Visual Studio, Visual Studio Code, NetBeans)
  • Intermediate level user of Microsoft Office suite (Word, Excel, Power Point, Outlook)
  • Intermediate level expertise on graphics designing (Photoshop, Illustrator)
  • Operating System: Windows (Windows 10 & Windows 11), Linux (Kali Linux)
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Other Skills
  • Presentation: Good presentation skills
  • Photography: Good photography skills
  • Research skills: Being used search engines whilst understanding that not all content that appears is reliable. This extends to understanding how to distinguish valid sources of information & using online research to solve problems & develop consumer insight.
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ADDITIONAL INFORMATIONS
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Certifications
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Honours and Awards
  • Quiz Competition-2014 Award
    Held on the occasion of the Independence and National Day of Bangladesh-2014
    Organised by “Phulkuri Ashar – Bogura Branch”
    www.phulkuri.org.bd
    Achievements: For owning the 1st Position in Kha Group
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Memberships
  • Red Crescent Society (RCS) Member (1 Jan. 2016 – Present)
    Bangladesh Red Crescent Society (BDRCS) – Bogura Unit
    Bangladesh Red Crescent Society, Nowabbari Road, Bogura 5800 (Bangladesh)
    www.bdrcs.org/bogura-unit
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License
  • Non-Professional Motor Driving Licence
    Class / Authorized to Drive: Light Motor Vehicle and Motorcycle
    Expiry: Till mid of 2033 (Driving Area: Whole Bangladesh)
    Issuing Authority: Bangladesh Road Transport Authority (BRTA)
    BRTA – Bogura Circle, Bogura 5800 (Bangladesh)
    www.brta.bogra.gov.bd
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References MOHAMMED HABIB EHSANUL HAQUE MOHAMMED PALASH TAI
Assistant Professor,
Department of Computer Science and Engineering,
Pundra University of Science and Technology,
Rangpur Road, Baghopara, Gokul, Bogura 5800 (Bangladesh)
+88 01786 044 388
ehsanamil@gmail.com
www.pundrauniversity.ac.bd
Assistant Professor,
Department of Computer Science and Engineering,
Pundra University of Science and Technology,
Rangpur Road, Baghopara, Gokul, Bogura 5800 (Bangladesh)
+88 01750 262 850
palashice999@gmail.com
www.pundrauniversity.ac.bd